
About the Retreat
Join Narmi for an exclusive two-day retreat in New York City, where you'll get a behind-the-scenes look into the future of banking at community financial institutions. Spots are limited - register now to save your seat!
Schedule Highlights
Welcome Events
Kick off Innovator's Retreat with fellow attendees at our welcome event!
Stage
Apr 22 10:00PM–11:30PM UTC
https://events.ringcentral.com/cal/KfN5PbugbXDAXbu2ovwXBxVx5UTCHosted virtually on RingCentral Events (link in the description)2024-04-22T22:00Z2024-04-22T23:30ZWelcome EventsarcVMTbPfzDtviwEomMj51030
Breakfast & Registration
Following check in, meet your fellow attendees for breakfast ahead of an exciting day of sessions.
Stage
Apr 23 12:30PM–01:30PM UTC
https://events.ringcentral.com/cal/MZ78VTg8nRpnLbSFk3Y2jOSZrUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T12:30Z2024-04-23T13:30ZBreakfast & RegistrationarcVMTbPfzDtviwEomMj51030Narmi Keynote
Innovation and Openness are core tenets of Narmi's mission. Learn more about Narmi's vision for the future, and how we are building to best enable you to leverage the Narmi Platform to tailor and innovate on your banking platform according to your aspirations.
Stage
Apr 23 01:30PM–02:20PM UTC
https://events.ringcentral.com/cal/0rhG8YgCZquWYlAJ21GnICE0PUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T13:30Z2024-04-23T14:20ZNarmi KeynotearcVMTbPfzDtviwEomMj51030Maximizing Your Marketing to Drive Deposits
Unlock the secrets of maximizing marketing strategies to boost deposit acquisitions, focusing on driving top-of-funnel user acquisition. Learn from bank leaders who have been able to maximize ROI on account opening through unique marketing strategies.
Stage
Apr 23 02:20PM–02:50PM UTC
https://events.ringcentral.com/cal/9VOrrJovOzq1PpzJvMgyOa1pUUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T14:20Z2024-04-23T14:50ZMaximizing Your Marketing to Drive DepositsarcVMTbPfzDtviwEomMj51030Updating the Fraud Playbook
Join industry thought leaders in the fraud space to unpack the heightened urgency in combatting both digital and in-person banking fraud. Walk away with an updated list of fraud defense mechanisms to protect your financial institution from fraud in today's rapidly changing landscape.
Stage
Apr 23 03:05PM–03:50PM UTC
https://events.ringcentral.com/cal/o4bm6t9zFruiieyFhVWl5aNU1UTCHosted virtually on RingCentral Events (link in the description)2024-04-23T15:05Z2024-04-23T15:50ZUpdating the Fraud PlaybookarcVMTbPfzDtviwEomMj51030The Art of Onboarding: A Strategic Approach to Boosting Revenue and Retention
Learn from Adele Gardner, Meridian Trust's Chief Retail Officer, how to implement effective onboarding strategies that not only welcome new customers but also significantly contribute to an organization's revenue growth and retention rates.
Stage
Apr 23 03:50PM–04:20PM UTC
https://events.ringcentral.com/cal/SJtU4grJF1zCPuSf7DPcPTOMuUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T15:50Z2024-04-23T16:20ZThe Art of Onboarding: A Strategic Approach to Boosting Revenue and RetentionarcVMTbPfzDtviwEomMj51030Crafting a Payments Strategy that Clicks
With more payments options available today than ever before, it's important to tailor a strategy that meets the specific needs of your users. Attendees will gain insights into the latest trends and best practices in payments, and learn how to harness the potential of instant payments (including FedNow) to drive innovation, enhance customer experiences, and stay ahead in the rapidly evolving payments landscape.
Stage
Apr 23 05:50PM–06:20PM UTC
https://events.ringcentral.com/cal/5El2SOCBiup0UoWNZrRnm3dcnUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T17:50Z2024-04-23T18:20ZCrafting a Payments Strategy that ClicksarcVMTbPfzDtviwEomMj51030Banking by Design
About 10 years ago the Harvard Business Review called Design the new MBA. Indeed, as technology has become the primary driver of innovation many UX/Design practices have been absorbed by the mainstream. But beyond technical innovation, a more critical driver of successful transformation emerges around how these innovations are deployed with respect to the PEOPLE responsible for adoption and continued adaptation. In this presentation, Hamilton, Designer-in-Residence at Ponce Bank, will share a brief history of design and several case studies demonstrating co-creative practices focused on engaging diverse groups of stakeholders as they facilitate change within themselves, their organizations, and society at large.
Stage
Apr 23 06:20PM–06:50PM UTC
https://events.ringcentral.com/cal/nRAWSeO9omUOkAzNPInN218HCUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T18:20Z2024-04-23T18:50ZBanking by DesignarcVMTbPfzDtviwEomMj51030Breakout: How to Bring Excellent Customer Service to the Digital Experience
Join your peers to talk through key strategies and out-of-the-box ideas to deliver exceptional customer service. Engage in roundtable discussions with banking leaders to gain insights, share best practices, and foster collaborative solutions.
Stage
Apr 23 07:05PM–07:50PM UTC
https://events.ringcentral.com/cal/cAEvDaeOqaTW0y55sRtxBZQXKUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T19:05Z2024-04-23T19:50ZBreakout: How to Bring Excellent Customer Service to the Digital ExperiencearcVMTbPfzDtviwEomMj51030New Opportunities in Business Banking
Stage
Apr 23 08:00PM–08:30PM UTC
https://events.ringcentral.com/cal/KIneW6VEgKT4SY4v4kzr0rG3MUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T20:00Z2024-04-23T20:30ZNew Opportunities in Business BankingarcVMTbPfzDtviwEomMj51030Closing Keynote
Hear from industry leaders on what is shaping the banking landscape today.
Stage
Apr 23 08:30PM–09:00PM UTC
https://events.ringcentral.com/cal/TMVnxJwNxNZa5MmjjJBarxPIqUTCHosted virtually on RingCentral Events (link in the description)2024-04-23T20:30Z2024-04-23T21:00ZClosing Keynote arcVMTbPfzDtviwEomMj51030
Breakfast
Meet your fellow attendees for breakfast ahead of the last day of sessions and meetings.
Stage
Apr 24 12:30PM–01:30PM UTC
https://events.ringcentral.com/cal/RoDNz7P3Or28Ov6WXtPgdY3vhUTCHosted virtually on RingCentral Events (link in the description)2024-04-24T12:30Z2024-04-24T13:30ZBreakfastarcVMTbPfzDtviwEomMj51030Meetings with Narmi
Meet with the Narmi leadership team to talk strategy and have the opportunity to ask questions one-on-one.
Stage
Apr 24 01:30PM–04:30PM UTC
https://events.ringcentral.com/cal/tWKJSO7Yc76OuWt46FdWrriLPUTCHosted virtually on RingCentral Events (link in the description)2024-04-24T13:30Z2024-04-24T16:30ZMeetings with NarmiarcVMTbPfzDtviwEomMj51030
2024 Speakers

Previous Attendees
Look Forward to...

Community Building
As a community financial institution leader, you understand the importance of serving the unique needs of your population. This event is built upon that same focus; when you succeed and remain on the cutting edge, the people you serve ultimately benefit.

World-Class Experiences
NYC is a hub for banking, technology, innovation, and serves as an ideal location for this event. From iconic restaurants and diverse neighborhoods, to its status as a cultural capital, being in the city’s center allows participants to explore all the great benefits.

Momentous Interactions
Leverage this event as an opportunity to position your goals and strategies for next year, and create actionable items that will help your financial institution be where banking is going.

Timely Topics
From instant payments, to understanding the shifting banking landscape, we have the crucial areas of focus covered. Learn from thought leaders, Narmi product experts, and your peers in an open and collaborative environment.

A Conference Unlike Any Other
This event will allow you to prioritize the needs of your hyper-local communities, while thinking (and executing) in big ways.

Kickoff Activities
Join us on Monday, April 22 for an evening exploring some of the best experiences New York City has to offer. Whether you’re into food or just want to see the sights - we’ve got you covered.

The Venue & Hotel Block
Innovators Retreat will be held at: Industrious at PENN 1, New York, NY 10119
Narmi has reserved a hotel block at Martinique New York on Broadway: 49 West 32nd Street, New York, NY 10001 - a short walk to the venue. The room rate is $259 per night.
Be where banking is going






Inside the Fall 2023 Innovators Retreat
Senior bank and credit union leaders joined Narmi in NYC last September for a 2-day retreat. Catch a glimpse of this incredible event, that is sure to be even more impactful this Fall!

About Narmi
Narmi was founded with one simple mission: offer financial institutions the best digital banking platform in the industry. Today, financial institutions with billions of dollars in deposits use Narmi to increase profitability, deposits, and accounts — with tools that make it look easy.